PRESS RELEASE | SullivanCotter Co-Sourcing Services Help Health Care Providers Address Labor Shortage, Add Critical Skills and Optimize HR Resources

September 14, 2023 MINNEAPOLIS SullivanCotter, the nation’s leading independent consulting firm in the assessment and development of total rewards programs, workforce solutions, and data products for health care and not-for-profits, has announced its new co-sourcing services, designed to address the health care labor shortage and maintain critical skills needed to keep providers running at peak performance.

This offering allows SullivanCotter clients to access the expert resources of SullivanCotter as an extended version of their internal teams without the associated costs of insourcing. Unlike traditional outsourcing, co-sourcing combines the skills of both internal and external professionals, giving teams external resources that build on and enhance existing internal capabilities.

“Co-sourcing services allow organizations to access expertise as needed in areas we’ve consulted in every day. Our highly flexible services can be customized to meet each client’s unique needs, maximizing the value of their investment,” said Ted Chien, President and CEO of SullivanCotter. “Our goal is to deliver efficient and sustainable solutions that enable our clients to reach their highest potential.”

Health systems nationwide struggle to meet staffing requirements and establish a sustainable pipeline of future talent. Persistently high turnover rates, escalating burnout levels, and an overwhelming demand for patient care that surpasses the available supply are all factors.

“These ongoing challenges impose a substantial burden on HR teams but also open the door to a flexible co-sourcing approach. A lack of proper staffing can result in a lack of focus on critical operational needs, so the importance of finding effective solutions and ensuring consistency and quality in the service delivery cannot be understated,” emphasized Cathy Loose, Practice Leader of Employee Workforce Solutions at SullivanCotter.

Co-sourcing/interim services offered by SullivanCotter include:

Compensation Planning: Review salary structure and model costs, identify areas for improvement and recommend compensation adjustments.

Survey Operations: Facilitate annual benchmarking by managing employee survey submissions, mapping client jobs to appropriate survey matches, auditing/peer reviewing facts, maintaining market-standard compliance and more.

Portfolio Management: Track and administer ongoing changes to survey job profiles, coordinate with survey vendors to ensure successful implementation, and effectively manage multiple survey platforms on the client’s behalf.

Market Analysis: Conduct competitive analysis and compare organizational practices to market benchmarks – including access to SullivanCotter’s proprietary Benchmarks360™ workforce compensation and performance insights platform.

Market Insights: Provide strategic insight on market trends, including annual pay structure movement and merit adjustments.

Job Descriptions: Support documentation needs associated with creating new roles or revisions to existing roles, aiming to market price and evaluate roles upon completion.

Interim Support: Provide strategic support via a dedicated SullivanCotter Consultant to deliver ad-hoc advisory services, train new hires, and provide various operational and tactical compensation services.

SullivanCotter offers additional specialized services tailored to meet client needs through co-sourcing, including essential initiatives such as Pay Equity and developing and maintaining governance structures.

For more information about SullivanCotter co-sourcing, please visit, or contact us via email or phone at 888.739.7039.

About SullivanCotter

SullivanCotter partners with health care and other not-for-profit organizations to understand what drives performance and improve outcomes through the development and implementation of integrated workforce strategies. Using our time-tested methodologies and industry-leading research and information, we provide data-driven insights, expertise, and data products to help organizations align business strategy and performance objectives – enabling our clients to deliver on their mission, vision and values.

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