Introducing SullivanCotter’s Workforce Metrics Benchmark Survey

As health care organizations look for better ways to optimize care delivery and improve performance, effectively managing the size, shape and complexity of the workforce remains a key initiative.

About the Survey

Leveraging our proprietary SullivanCotter Workforce Insights360™ database and technology, we combine data driven insights, competitive analysis and customized design recommendations to inform the right solutions to support your organization’s needs.

SullivanCotter has published its first annual Workforce Metrics Benchmark Survey in 2021 to help health care organizations understand how their workforce size, distribution and cost compares to market practices.

The Workforce Metrics Benchmark Survey report includes workforce data across 10 job families, six career level categories and three demographic groupings.

Learn About Our Full Survey Suite

Gaining access to the right data is paramount. SullivanCotter’s proprietary survey data provides the intelligence and insights you’ll need to confidently navigate the compensation journey and make highly-informed decisions.

Enhanced Report Delivery

This year’s compensation and pay practices benchmarks will continue to be delivered via SullivanCotter’s web-based Benchmarks360™ product suite — providing users with self-serve analytics dashboards for their unique reporting needs.

Survey Highlights

Job family and career level information to provide insight into the size, shape, cost and demographic representation of the workforce.

  • SIZE: Number of full-time equivalent head count
  • SHAPE: Career stage distribution of full-time head count
  • COST: Annualized base payroll expense of the full-time equivalent head count
  • DEMOGRAPHICS: Gender, ethnicity and generational representation
  • OVERSIGHT: Management direct span of control

The above workforce metrics are reported for each of the following job families and career stages. The survey report includes quantitative market positioning statistics, including the 25th, 50th and 75th percentiles. Data are reported for all organizations and by employee size groupings.

  • SUPPORT JOB FAMILIES: Facilities, finance, human resources, legal and compliance and information technology
  • CLINICAL FAMILIES: Ancillary services, care management, emergency medical services, nursing and technical medical services
  • CAREER STAGES: Executive, leader, manager, exempt and nonexempt individual contributors
Learn More

2021 Workforce Metrics Benchmark Survey

Contribute to Gain Participation Privileges

Your participation ensures that your data are part of this valuable resource, providing you with robust, comprehensive information used by health care organizations across all market segments. In addition, participants receive exclusive, discounted pricing on valuable data and reports and early access to survey results.

Participation in our surveys is made easy through our online data collection tool

2021 Pricing (*Based on Organization Size – FTEs)


  • Less Than 5,000 FTEs: $5,000
  • 5,000 to 25,000 FTEs: $7,500
  • More Than 25,000 FTEs: $10,000


  • Less Than 5,000 FTEs: $7,500
  • 5,000 to 25,000 FTEs: $10,000
  • More Than 25,000 FTEs: $12,500

The 2021 report is complimentary for data members.

Data Membership

You can become a Workforce Insights360™ data member at any time throughout the year.

Data members receive several valuable benefits:

  • Complimentary Workforce Metrics Benchmark Survey Report
  • Automated participation in SullivanCotter’s suite of compensation surveys (assuming all required data fields are provided)
  • Participant pricing for other SullivanCotter survey reports and technology products where Workforce Insights360™ data are utilized


If you have any questions about the survey, please contact our Survey Team by phone at 888.739.7039 or by email at

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