Improving clinical operations and performance to help support important quality and population health management initiatives requires a collaborative and coordinated approach.
Hospitals, health systems and medical groups nationwide continue to navigate the shift from volume to value-based care. As a result, the focus on improving patient access, reducing physician burnout, advancing population health and lowering the cost of care remain critical priorities.
Organizations must analyze clinical workforce programs and practices to identify immediate opportunities for improvement and develop a roadmap for long-term and sustainable solutions for achieving these goals.
Partnering with organizations to effectively support this transition, SullivanCotter combines over 25 years of industry insight, expertise and hands-on operational experience. Our innovative approach to care delivery, compensation, and workforce performance will empower clinicians, patients and organizations alike.
Our comprehensive value-based care and population health management solutions include the following:
Program Readiness and
Performance Assessment
Physician and APP Engagement
- Assess knowledge and capabilities of the clinical workforce
- Evaluate practice workflow and processes:
- Care management and EMR optimization
- Avoidable utilization strategies
- Triage and discharge planning
- Incentive alignment
- Clinician and office engagement
- Communication and change management support
Operational Performance Measures
- Assess collaboration and communication in emergency room and post-acute care departments
- Utilization management and risk-adjustment
- Review key organizational workflows at primary care practice level and provide the necessary training
Program Development, Infrastructure and Implementation Planning
Population Health Management
- Annual care strategies
- Panel management and access strategies
- Prevention and wellness campaigns
- Chronic disease management
- Toolkits and workflows for physicians and advanced practice providers
- Patient education and engagement
- Care team training and coordination
- Primary care office workflow
Workforce Optimization
- Clinical and operational capacity analysis
- Clear definition of roles and responsibilities
- Optimal utilization of care team members
- Onboarding, engagement and education
- Leadership structures
Compensation and Pay Practices
- Develop incentive-based compensation models to align and support physician and APP rewards to enhance performance
- Monitor metrics and benchmarks to demonstrate improvement and promote sustainability
RELATED CONTENT
ARTICLE | Optimizing Care Delivery in Response to COVID-19
CASE STUDY | Stanford Health Care: The Key Role of Advanced Practice Providers in Today’s New Normal
Enhancing Value-Based Care
Identify
- Baseline capabilities and readiness
- Performance assessment
Align
- Physician and APP workforce
- Contracts and incentives
Organize
- Network governance
- Clinical leadership
Design
- Models of care
- Compensation programs
Enable
- Actionable insight and information
- Primary Care practice transformation
Implement, Measure
- Performance
- Outcomes