Annual Conference | ASHHRA

April 23, 2023 - April 25, 2023

SullivanCotter will be presenting at the 2023 ASHHRA Annual Conference> event in Charlotte, NC.

James Roth, Managing Principal, and Tim Pang, Principal, will be presenting a session entitled "Building Workforce Efficiencies through Functional Centralization" on April 24.



As healthcare organizations continue to look for ways to streamline operations and enhance organizational efficiency, many are exploring consolidation of the Shared Services function. Recent growth and expansion due to health system mergers and acquisitions have prompted organizations to evaluate opportunities to consolidate functions and centralize reporting relationships across the system – especially in administrative areas such as human resources (HR), finance, information technology, and marketing and communications. Centralization of people and reporting structures can help to achieve key system-wide goals such as enhancing operational efficiency, reducing costs, improving talent management processes and creating additional career growth opportunities.

This session will leverage data from SullivanCotter’s Workforce Metrics Benchmark Survey to explore leading practices in centralization across administrative areas and understand how they support these goals. A range of statistics to identify leading practices and top-quartile performance will be presented. Join this session to take a deeper dive into the structure of the HR job family.


  • Gain insight into the degree to which various administrative functions in health systems are centralized.
  • Learn about leading practices in centralization and how they support greater operational efficiency and reduced costs.
  • Understand centralization in HR in greater depth such as the structure and organization of roles and how they report up through the job family.
When and Where

April 23, 2023 - April 25, 2023

Charlotte Convention Center

501 S. College Street
Charlotte, NC 28202

Pricing and Deadlines

Registration is Closed