For medical groups in need of improvement or optimization, organizations must first identify and define the areas of highest priority.

To help organizations understand their current operational and financial performance, SullivanCotter partners with medical groups to conduct a comprehensive performance assessment and then develops actionable recommendations for improvement.

Medical group performance can be attributed to a number of factors such as:

Driven by our unique combination of independent research, proprietary survey data and industry-leading insights, SullivanCotter is uniquely positioned to help medical groups measure, assess and improve performance across the care continuum.

By analyzing key performance measures and benchmarking to industry market data, we identify opportunities for improvement and help develop action plans to increase staffing efficiencies and deliver on critical business imperatives.


Comprehensive Analysis

Recommending solutions tailored to your unique needs

The Medical Group Performance Assessment evaluates an array of metrics including:

Access and Productivity
  • Patient access
  • Scheduling
  • Workflow
  • Encounters
  • New patient visits
  • Work RVUs
  • Panel size
  • Provider FTE
Revenue and Payer
  • Payer mix
  • Coding distributions
  • Collections per FTE
  • Collections per wRVU
  • Accounts receivable
Compensation and Benefits
  • Physician and APP compensation
  • Physician and APP benefits
  • Compensation ratios (collections, wRVUs, etc.)
  • Clinical and non-clinical staff
Expenses and Operations
  • Staffing ratios
  • APP optimization
  • Select P&L expenses
  • Overall financial performance
  • Investment per FTE physician
  • Evaluation of other key areas and metrics

Robust 5-Step Approach

Driving operational and financial success

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Conduct Performance Assessment

Identify opportunities for improvement and core areas of strength that should be leveraged

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Quantify Financial Improvement Opportunities

Select key focus areas identified in the assessment and quantify potential financial gains

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Develop Performance Improvement Plans

Develop tailored performance improvement plans, including additional in-depth assessment and benchmarking as needed

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Facilitate and Implement Improvement Plans

Collaborate with Medical Group leadership and other stakeholders to implement plans. and provide additional analytic support as needed

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Measure Results of Performance Improvement Plans

Prepare and present scorecards to leadership and other stakeholders to provide real-time monitoring of financial and operational improvements

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