Workforce Metrics Benchmark Survey

Maintaining operations and helping to ensure financial sustainability in an uncertain market remains a top priority for hospitals and health systems nationwide. Effectively managing the size, shape and complexity of the workforce remains a key initiative and, as organizations look to the future, there are a number of critical workforce planning questions to address:

• How do your labor costs stack up against other health care organizations?
• How does your salary expense distribution across different job families and job levels impact your costs?
• Do you understand the diversity of your employee population as represented across race/ethnicity, gender and other demographic characteristics?
• Do your leadership structures effectively support the organization’s most important asset – the clinical workforce?

The survey includes workforce data across 10 job families, six career-level categories and three demographic groupings to provide comprehensive insight into the following metrics:

• SIZE: Number of full-time equivalent head count
• SHAPE: Career stage distribution of full-time head count
• COST: Annualized base payroll expense of the full-time equivalent head count
• DEMOGRAPHICS: Gender, ethnicity and generational representation
• OVERSIGHT: Management direct span of control

The above workforce metrics are reported for each of the job families and career stages listed below. The survey report includes quantitative market positioning statistics, including the 25th, 50th and 75th percentiles. Data are reported for all organizations and by employee size groupings.

• SUPPORT JOB FAMILIES: Facilities, finance, human resources, legal and compliance and information technology
• CLINICAL FAMILIES: Ancillary services, care management, emergency medical services, nursing and technical medical services
• CAREER STAGES: Executive, leader, manager, exempt and nonexempt individual contributors

View an on-demand webinar in which SullivanCotter dives deep into some of the 2023 survey results, discusses important year-over-year trends and highlights key practices and insights from some of our many client engagements.

Health care organizations are in an ongoing workforce crisis, and they continue to struggle with high turnover, employee burnout, wage pressure and other recruitment and retention challenges – utilize data from the 2023 survey results to help consider the relationships between workforce design, talent, compensation and performance management.

Enhanced Report Delivery

This year’s compensation and pay practices benchmarks will continue to be delivered via SullivanCotter’s web-based Benchmarks360™ product suite — providing users with self-serve analytics dashboards for their unique reporting needs.