Managing Workforces for Mission-Driven Health Care

Balancing education, research, and patient care missions while competing for top talent and adapting to industry pressures demands unique workforce expertise.

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Why Academic Medical Centers are at a Crossroads

Academic medical centers operate at the intersection of multiple, often competing missions. Clinical care, education, and research each place different demands on faculty, leaders, and staff—yet roles, expectations, and incentives are frequently asked to serve all three at once.

Add in complex governance structures, funding models, regulatory pressures, and rapidly changing care delivery demands, and alignment becomes difficult to sustain. Without deliberate workforce design, these tensions can lead to unclear expectations, strained capacity, and difficulty attracting, engaging, and retaining top talent across the enterprise.

Partnering with SullivanCotter

Help To Build a Framework for the Future

For academic medical centers, SullivanCotter helps leaders navigate the intersection of clinical care, education, and research—assessing how roles, governance, and organizational structures support mission alignment and performance.

Through our integrated workforce solutions—spanning faculty physicians, advanced practice providers (APPs), executives, and employees—we help academic medical centers design structures that balance competing priorities and enable accountability. Grounded in industry data and real-world AMC experience, our approach helps leaders move beyond incremental change—supporting intentional workforce design, clearer accountability, and faster progress toward strategic goals.

How We Help

SullivanCotter provides workforce analytics, compensation insight, and strategic advisory services tailored to the unique operating environment of academic medical centers.

Workforce Metrics Benchmarking

Benchmark your workforce against academic medical centers across structure, cost, scale, and management span.

Business Valuations

Provide independent, defensible valuations to support transactions, alignment, and decision-making.

Medical professionals discussing in meeting

Operating Model & Strategy Alignment

Design organizations that support leadership effectiveness and strategy execution.

Organizational Design & Workforce Structure

Align roles, responsibilities, and capabilities to support organizational priorities and performance.

Job Architecture

Define roles, levels, and expectations to support clarity and consistency across the organization.

Workforce Planning

Plan workforce capacity aligned with patient demand, access, and service line growth.

Corporate Governance

Strengthen governance structures to support oversight of performance and compensation.

Medical professionals discussing in meeting

Workforce Compensation Benchmarking

Benchmark compensation against the market to assess competitiveness and inform pay decisions.

Compensation Design & Total Rewards

Design rewards that align with performance, retention, and organizational priorities.

Physician Compensation Design

Align physician compensation with productivity, quality, and organizational goals.

Benefits

Design benefits aligned with academic workforce needs.

Fair Market Value & Commercial Reasonableness

Ensure compensation arrangements are compliant and defensible.

Medical professionals discussing in meeting

Performance Analytics & Advisory Services

Develop incentives and goals that reinforce operating and strategic priorities.

Optimize Team Effectiveness

Strengthen workforce alignment, collaboration, and accountability.

Clinical Workforce Optimization

Optimize how physicians, APPs, and the broader care team work together—ensuring roles are aligned and operating at the top of their license.

Leadership Succession & Development

Strengthen leadership pipelines and succession readiness.

Change Management

Support adoption of new strategies, structures, and ways of working to ensure successful and sustained change.

Physician Affiliation & Optimization

Evaluate physician and APP affiliation strategies and operating models to strengthen alignment, improve performance, and support sustainable growth across employed and affiliated provider structures.

Medical professionals discussing in meeting
Assess Your Workforce

Workforce Metrics Benchmarking

Benchmark your workforce against academic medical centers across structure, cost, scale, and management span.

Business Valuations

Provide independent, defensible valuations to support transactions, alignment, and decision-making.

Build the Right Organizational & Workforce Structure

Operating Model & Strategy Alignment

Design organizations that support leadership effectiveness and strategy execution.

Organizational Design & Workforce Structure

Align roles, responsibilities, and capabilities to support organizational priorities and performance.

Job Architecture

Define roles, levels, and expectations to support clarity and consistency across the organization.

Workforce Planning

Plan workforce capacity aligned with patient demand, access, and service line growth.

Corporate Governance

Strengthen governance structures to support oversight of performance and compensation.

Align Compensation & Rewards

Workforce Compensation Benchmarking

Benchmark compensation against the market to assess competitiveness and inform pay decisions.

Compensation Design & Total Rewards

Design rewards that align with performance, retention, and organizational priorities.

Physician Compensation Design

Align physician compensation with productivity, quality, and organizational goals.

Benefits

Design benefits aligned with academic workforce needs.

Fair Market Value & Commercial Reasonableness

Ensure compensation arrangements are compliant and defensible.

Accelerate Workforce & Organizational Performance

Performance Analytics & Advisory Services

Develop incentives and goals that reinforce operating and strategic priorities.

Optimize Team Effectiveness

Strengthen workforce alignment, collaboration, and accountability.

Clinical Workforce Optimization

Optimize how physicians, APPs, and the broader care team work together—ensuring roles are aligned and operating at the top of their license.

Leadership Succession & Development

Strengthen leadership pipelines and succession readiness.

Change Management

Support adoption of new strategies, structures, and ways of working to ensure successful and sustained change.

Physician Affiliation & Optimization

Evaluate physician and APP affiliation strategies and operating models to strengthen alignment, improve performance, and support sustainable growth across employed and affiliated provider structures.

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Partner with SullivanCotter 
Through Co-Sourcing

SullivanCotter’s co-sourcing model provides embedded support within your HR and compensation function—delivering ongoing benchmarking, administration, and advisory expertise. 

We work alongside your team to maintain operational continuity, strengthen governance, and ensure consistent, data-driven execution. Our approach helps organizations manage complexity while building long-term internal capability.

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Case Study

Crafting Care Model Design To Enhance A Unique Mission

Client

Large academic  medical center with 700+ APPs

Strategic Focus

Improving the practice and utilization of a critical workforce.

Challenge

Misalignment in care roles
creating unengaged workforce
and high APP turnover.

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A staged approach—focused on hospital medicine, oncology, and cardiology to start—was operationalized for a large academic medical center. Turnover decreased through clarified APP work expectations and targeted compensation increases, while APP encounters grew by 500%. See how the transformative system is now being expanded to other specialties.

Read the Case Study
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Featured Surveys

SullivanCotter surveys deliver market intelligence specific to the nuanced workforce structures, compensation models, and governance practices of academic medical centers—providing leaders with credible data to support informed decision-making.

Health Care Workforce Premium Bundle

Includes six survey reports: Advanced Practice Provider Compensation and Productivity, Health Care Management and Executive Compensation, Health Care Staff Compensation, Medical Group Executive Compensation, Physician Compensation and Productivity, and Physician Executive Compensation.

Health Care Workforce Bundle

Includes four survey reports: Advanced Practice Provider Compensation and Productivity, Health Care Management and Executive Compensation, Health Care Staff Compensation, and Physician Compensation and Productivity.

Health Care Staff and Nursing Bundle

Includes two survey reports: Health Care Staff Compensation and Registered Nursing Compensation.

Pulse on the Industry


Stay current with research and thought leadership from SullivanCotter on workforce analytics, operating models, retention drivers, and organizational alignment across academic medicine.

Our Full Capabilities

There’s Much More To SullivanCotter Than Just Compensation Data

Assess Your Workforce Assess Your Workforce
Improve Your Workforce Structure Assess Your Workforce
Set Compensation Benefits & Rewards Assess Your Workforce
Accelerate Worfforce & Organizational Perfermance Assess Your Workforce
Assess Your Workforce

Our Full Capabilities

There’s Much More To SullivanCotter Than Just Compensation Data


How does your health care workforce compare to its peers? At SullivanCotter, we deliver sophisticated analytics and actionable insights to help you evaluate your organization’s size, structure, cost, and performance — so you can make confident, data-driven decisions.

SullivanCotter Solutions:

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Your system’s organizational design, operating models, and workforce structures are deeply interconnected. How can you ensure they’re all working in alignment to support strategy, performance, and care delivery? We partner with health care leaders to build dynamic and scalable solutions that adapt to evolving market demands.

SullivanCotter Solutions:

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Your people are your purpose. Design total compensation and rewards programs that attract, retain, and motivate the right talent. Using deep industry insight, proprietary benchmarking data, and tailored consulting, we partner with organizations to build competitive pay structures that balance workforce needs with overall financial imperatives.

SullivanCotter Solutions:

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SullivanCotter helps health care leaders improve workforce effectiveness and organizational performance by aligning strategy, structure, and talent. Through data-driven benchmarking and expert guidance, we enable organizations to optimize team effectiveness, support leadership development and succession planning, and accelerate change.

SullivanCotter Solutions:

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Let’s Architect Your Solution


Ready to explore new ways to support your academic medical center and its workforce?
Contact SullivanCotter to get started.

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