VIDEO SERIES
Why Traditional Health Care Operating Models Are Falling Short
Explore the organizational pressures reshaping health care and discover what leaders should consider when redesigning for the future.
ALL EPISODES
The Full Series
EPISODE 1 | The Key Challenges in Health Care
Health care organizations are facing mounting pressure from multiple directions. This video explores the financial, regulatory, workforce, and operational challenges creating unprecedented complexity across the industry – and why many leaders are rethinking whether their current operating models are equipped to support strategy, mission, and long-term sustainability.
EPISODE 2 | What’s Driving Renewed Focus on Organization Design
As complexity continues to build across health care organizations, many leaders are reassessing whether their structures are truly set up to support execution. This video explores why organization design is receiving renewed attention and how executives are thinking more critically about capabilities, complexity, simplification, and the role structure plays in delivering strategy over time.
EPISODE 3 | One Common Misconception About Organization Design
Organization design is often mistaken for an exercise in redrawing boxes and lines, when the more important question is how work should be organized to support strategy. This video examines a common misconception that can derail redesign efforts and explains why leaders should focus first on capabilities, work, and organizational needs before determining structure.
EPISODE 4 | How Data and Behavioral Science Strengthen Organization Design
Effective organization design requires more than sound analysis alone. This video explores how data science helps leaders make fact-based decisions and understand the business impact of change, while behavioral science plays a critical role in building alignment, strengthening buy-in, and supporting successful implementation across the organization.
EPISODE 5 | The Biggest Mistake Organizations Make When Redesigning
One of the biggest barriers organizations face when redesigning is the lack of alignment on the destination point. This video explores why leaders need a shared understanding of what the future organization should look like before making structural decisions, and how guiding principles can help ensure that redesign choices stay aligned with strategy and long-term goals.
SCH Capital Holdings, Inc. is the parent company of brands SullivanCotter, Clinician Nexus, Lotis Blue Consulting and C3 Nonprofit Consulting Group.
ABOUT THE SERIES
Health Care Complexity
Has Changed.
Operating Models Haven’t.
Health care organizations are operating in an environment shaped by rising complexity, tighter margins, workforce disruption, and growing pressure to execute strategy more effectively. This five-part series explores why operating model design is receiving renewed attention and highlights the questions leaders should be asking as they evaluate structure, accountability, alignment, and long-term organizational performance.
When strategy, organization design, and talent are aligned, organizations are better equipped to translate this into measurable results.
See how SullivanCotter can help!Health care organizations are navigating a level of complexity that few leadership teams can solve through incremental change alone. From reimbursement and regulatory shifts to staffing pressures, access challenges, and rising delivery costs, these factors are forcing leaders to take a harder look at whether their current operating models still support effective execution.
As organizations face growing complexity, many executives are asking whether their structures are truly aligned with strategy. Organization design is receiving renewed focus as leaders connect structure, capabilities, and operating model decisions more directly to long-term execution and mission delivery.
One of the most common misconceptions about organization design is that it begins with reporting relationships. Effective design should start with the capabilities the organization needs to succeed, because focusing too early on titles, hierarchy, or reporting lines can lead to misalignment and weaker outcomes.
Good organization design depends on more than analysis alone. Data science helps leaders evaluate options and understand impact, while behavioral science plays a critical role in building alignment, supporting change, and turning design decisions into successful implementation.
One of the biggest barriers to effective redesign is lack of agreement on the destination point. Before leaders can evaluate structure choices, they need a shared understanding of what the organization should look like in the future and a set of guiding principles to test whether design decisions are truly aligned.
The Health Care
Operating Model Playbook
As health systems navigate workforce challenges, financial pressures, and evolving care delivery models, a modern operating model has become essential for long-term success. This playbook provides a practical roadmap for improving organizational performance, strengthening accountability, optimizing workforce strategy, and aligning operations with strategic goals. Learn how leading health care organizations are redesigning their operating models to drive sustainable growth, operational efficiency, and better outcomes.
Let’s Architect Your Solution
Ready to align your operating model with strategy and performance?
