ABOUT US AND ABOUT YOU

Clinician Nexus enables health care organizations to build thriving clinician teams with industry-leading technology products, workforce and compensation analytics, and automated workflow solutions. Backed by extensive technical expertise and industry-leading data, we deliver innovative approaches to help clients to plan, educate, and engage their clinical workforce at every stage of the lifecycle. We are committed to providing our clients with outstanding guidance and support as they focus on shaping the future of health care.

The Technical Business Systems Analyst will join our IT Agile Delivery Team. In this role, you will assist with analyzing business issues, define requirements, recommend automated system controls and protocols to solve organizational information issues, test product functionality and support client delivery. Having a keen sense of curiosity will help someone excel in this position.


PRIMARY ACCOUNTABILITIES

  • Support product team on client delivery and implementations.
  • Determine operational objectives, gather information, and evaluate output requirements.
  • Work closely with the product owner to analyze, define, model, and document system requirements.
  • Document requirements in various forms including but not limited to functional specifications, diagram flows, user stories, user guides, etc.
  • Identify project milestones, phases, and elements, and keep the team within the timeline and budget.
  • Participate in all Scrum ceremonies.
  • Assist the product manager and product owner in managing and prioritizing the product backlog.
  • Construct workflow charts and diagrams, study system capabilities, and write specifications.
  • Identify pain points and business challenges to make recommendations on process improvements.
  • Design and execute test plans, scenarios, scripts, and procedures based on business requirements.
  • Test software to ensure functional requirements, system compliance, and technical specifications are followed.
  • Create and edit automated system protocols by writing and updating procedures.
  • Create end-user documentation (e.g., user guides, process flow charts, training materials).
  • Triage production support issues to determine system changes, fixes, and end-user communications.
  • Participate in product and report releases.
  • Exercise independent judgment and take the lead role on an enterprise-level project with minimal direction.
  • Effectively facilitate meetings, demonstrate brainstorming / consensus-building skills, and interact with executive-level project sponsors.

QUALIFICATIONS

  • A minimum of 3 years of experience with gathering system requirements, analyzing data and software testing.
  • Working knowledge on Azure DevOps, Tableau and SQL.
  • Advanced technical knowledge and experience working with MS Office, particularly Excel.
  • Demonstrated experience in data quality control.
  • Experience documenting complex solutions and diagramming workflows such as with Visio; experience with Lucid Chart and flow diagrams is preferred.
  • Experience developing instructional and procedural documentation and presentations; powerpoint is preferred.
  • Strong analytical and critical thinking skills.
  • Experience working in Agile teams and frameworks.
  • Familiarity with ETL concepts and processes.
  • BA or BS with a technical and business focus OR equivalent experience.
  • Knowledge of the health care industry is preferred.
  • Excellent written and oral communication and interpersonal skills.
  • Ability to maintain efficient customer portal support and feedback channels.

REQUIRED BEHAVIORAL ATTRIBUTES

  • Ability to present ideas in a business-friendly and user-friendly language and respond to client and/or consultant inquiries.
  • Self-starter with demonstrated ability to successfully assist with complex project deliverables in a very driven and changing organization.
  • Demonstrated ownership of assigned tasks and dedication and perseverance to getting the job done.
  • Flexibility, adaptability, and the ability to work under tight deadlines or changing needs.
  • High level of communication skills, both verbal and written.
  • Team player with strong interpersonal skills and the ability to take a leadership role when necessary.
  • Detail-oriented individual with the ability to quickly assimilate and apply new concepts, business models, and technologies.

BENEFITS AND PERKS

  • Competitive Salary and Performance Bonus Incentive plan.
  • Medical and Dental benefits coverage at no premium cost for employees.
  • Flexible Spending Account.
  • 401(k) and Profit-Sharing retirement plan.
  • Education and Professional Accreditation Sponsorship.
  • Generous PTO.
  • Life and AD&D insurance.
  • Short- and Long-Term Disability.
  • Maternity and Parental Leave.
  • Bereavement Leave.

Reflected below is the base salary range offered for this position. Actual salaries may vary depending on factors including but not limited to academic achievements, skills and experience. The range listed is just one component of the compensation package offered to candidates.

  • $65,773 – $109,621

SullivanCotter is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law or marital status.

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