ABOUT US AND ABOUT YOU

  • We are motivated first and foremost by helping our clients succeed. Every Associate at SullivanCotter is laser-focused on providing exceptionally responsive and high-quality client experiences.
  • We don’t do cookie-cutter – we thrive on developing creative, customized solutions. We also don’t do boring.
  • We’re committed to giving you the time, flexibility, and autonomy to do the best work of your career.
  • You’ll be joining us at an exciting time in our exponential growth serving mission-based clients.
  • While part of a team, you’ll work autonomously for the most part and we trust you to get work done when/where you can be productive. We are committed to a remote, agile workforce.
  • You model inclusivity and bring diversity of thought, critical thinking skills and experience to our team and the firm.

PRIMARY DUTIES AND RESPONSIBILITIES

Project Management and Client Relationship Management:

  • Assess and advise on APPs’ optimization within the care team, including assessing APP utilization, production, workflows, clinical and non-clinical responsibilities.
  • Design care team models with the role of the APP, as well as roles of other care team members, intentionally identified and defined.
  • Assess and advise on the design and administration of APP compensation programs to achieve business goals and effectively manage the workforce.
  • Oversee the analysis of APP total compensation programs, including the evaluation of findings and development of recommendations.
  • Oversee the analysis of APP productivity and utilization.
  • Evaluate and design APP incentive plans or alternative reward systems; identify opportunities to improve alignment and strengthen plan design.
  • Provide day-to-day management of client relationships, including large, complex client relationships requiring highly-seasoned technical expertise and relationship skills:
    • Be independently responsible for collaborating in the development and design of complex project management plans.
    • Interact regularly with clients and assist as a client advisor, including attending project meetings, building and maintaining client relationships, and being proactive in anticipating client needs and questions.
    • Make appropriate modifications and approve final comprehensive, timely, and successful project work plans and sequential steps to address client issues.
    • Develop strategic plan designs and implementation strategies that address clients’ needs and provide creative solutions.
    • Oversee execution and delivery of projects that meet or exceed client expectations.
  • Accurately assess client needs and expectations and effectively leverage firm-wide resources and subject matter expertise to maximize client satisfaction.
  • Develop and maintain strong client retention and high client satisfaction levels.
  • Manage and mentor Client Delivery Team (CDT) assigned to project.
  • Review budget with CDT leader, monitoring staff hours versus budget and approving client invoicing.
  • Lead efforts to ensure that client work is performed consistently according to SullivanCotter’s standards, adhering to the firm’s quality assurance policies and procedures.
  • Contribute to the development or quality review of firm-designated tools, processes, and methodologies to ensure greater efficiency, higher productivity, and greater project quality.

Strategic Marketing, Business Development and Sales:

  • Generate client consulting opportunities by identifying appropriate business targets, engaging in those opportunities, executing a strategic sales process, and managing the prospect intake procedure.
  • Expand current client services by introducing other SullivanCotter service offerings to grow client revenue and identify prospective project opportunities.
  • Partner with growth team leaders to develop strategies for generating new revenue and expanding the target market client portfolio.
  • Participate in and contribute to successful marketing and prospecting activities with SullivanCotter target prospects.
  • Develop and maintain client and prospect pipelines to ensure ongoing projects for full staff resource utilization.
  • Provide thought leadership for the strategic development of consulting service offerings that address trends in the not-for-profit sector and compensation consulting industry.
  • Develop third-party professional relationship contacts (e.g., law firms, other consultancies, benefits administrators or trustees, etc.) and become active in local and industry-related networks to drive business growth opportunities.
  • Assist with the engagement of APP leaders participating in affinity group.
  • Define gaps in consulting talent to support practice and client delivery and the skills and experiences needed to close the gap.

Leadership:

  • Model behaviors for building and fostering a collaborative work environment that improves associate engagement and attracts and retains valued contributors.
  • Foster collaboration at all levels across the organization and encourage staff to draw upon each other and work together within and across practice areas and project teams.
  • Influence colleagues at all levels by understanding and adhering to SullivanCotter standards, procedures, and approaches.
  • Demonstrate a strong market and industry reputation and network of professional contacts that support building a pipeline of new clients and potential recruits for SullivanCotter.

EDUCATION AND EXPERIENCE REQUIREMENTS

  • Master’s degree in a health care field or equivalent combination of education and experience.
  • Previous experience as an advanced practice registered nurse or physician assistant preferred but not required.
  • Minimum of seven (7) years of experience in a health care leadership position.

BEHAVIORAL ATTRIBUTES

  • Self-starter with demonstrated ability to successfully manage and direct complex project deliverables in a very driven and changing organization.
  • Proven ability to develop and maintain longstanding relationships with clients.
  • Ability to work effectively with ambiguity.
  • Flexibility, adaptability, and the ability to work under tight deadlines and changing needs.
  • Ability to lead a group and exhibit successful and positive role model behaviors.
  • Ability to, and interest in, developing junior staff.
  • Intellectual curiosity, seeking opportunities to develop new skills.

SullivanCotter is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law or marital status..

Current Openings

Minneapolis, MN

Remote

Fill Out a General Application
Share This: