PRIMARY DUTIES AND RESPONSIBILITIES

The Product Owner will help the businesses implement technology solutions in a cost-effective way by determining the requirements of a project or program, communicating them clearly to stakeholders, facilitators, and partners, as well as performing Business Systems Analyst responsibilities by analyzing business issues, defining requirements, testing product functionality, supporting monthly releases and client implementations. They are also responsible for the success of the product by maximizing the output of the development team within a scrum framework. Responsible for ordering backlog, clearly expressing the product backlog items, ordering the items to best achieve goals, and optimizing the value of the work the team performs. Lead collaboration, facilitate sprint activities and create and communicate requirements artifacts that translate business needs into executable requirements. Work closely with business stakeholders, product/project managers, and technical teams to understand, analyze, refine, prioritize, and communicate needs to ensure a full understanding of project scope, objectives, and requirements.

Specific responsibilities include but are not limited to:


  • Analyze system, application, and data, communicate the findings and act as a liaison between cross-functional business departments and development teams.
  • Perform research and interviews of the business users to determine business requirements and translate such into specifications for technical projects that will drive desired design solutions.
  • Support product team on client implementations and configuration.
  • Determine operational objectives, gather information, and evaluate output requirements.
  • Effectively translate and simplify business needs into technical requirements, and construct workflows/charts/diagrams, write system & application-level requirements, software development.
  • Determine and document user requirements for business processes and adhere to those requirements, write improved procedures and recommend controls by identifying the problems.
  • Assist the product director in managing and prioritizing the product backlog.
  • Identify and determine business and operational objectives by studying the functions, gathering information, trending with data, perform complex analyses and reports.
  • Evaluating the output requirements and formats that are delivered to the development team and following up on the results.
  • Plan and monitor progress of project deliverables and milestones, process and track project status and deliverables, as well as change requests.
  • Work with the Project Manager in managing the project’s scope, and acceptance and ensure qualitative and timely deliverables are met.
  • Assist in business Change Management activities, help the project meet schedule and business objectives, and focus on the people side of change in the area of systems and technology, processes, job roles, and skills, as well as organizational structures.
  • Create end-user documentation (e.g., user guides, process flow charts, training materials).
  • Create and aid in planning, analysis and execution of plans.
  • Analyze, facilitate, model, and organize information in order to reconcile conflicts, elicit requirements and distinguish solution ideas from business needs, and assist in special projects as needed.
  • Use Agile and/or traditional software development approaches, MS office tools, including Visio, relational database management systems and writing SQL queries for data analytics, read, analyze and interpret common scientific and technical journals and interpret technical instructions in mathematical or diagram form; use the business requirements to write and execute test cases, create comprehensive end-to-end user acceptance test case for business integration testing.

EDUCATION AND EXPERIENCE REQUIREMENTS

  • BA or BS, in Information Systems, Information Technology or related computer degree. Masters is a plus.
  • PMP, Certified Scrum Master or Certified Product Owner is a plus.
  • Requires 6+ years of product owner-related experience, including 2 years in software development with advanced experience with gathering system requirements, analyzing data and software testing.
  • Solid technical knowledge and experience working with Excel, Word, PowerPoint, and Azure DevOps.
  • Experience in Tableau and basic programming experience including Alteryx, VBA, SQL, Python or R is preferred.
  • Knowledge of the health care industry is preferred.
  • Experience working in Agile teams and frameworks.
  • Demonstrated experience in data quality control.
  • Strong analytical and critical thinking skills.
  • Excellent written and oral communication and interpersonal skills.
  • Ability to maintain efficient customer support and feedback channels with users.

BEHAVIORAL ATTRIBUTES

  • Self-starter with demonstrated ability to successfully assist with complex project deliverables in a very driven and changing organization.
  • Demonstrated ownership of assigned tasks and dedication and perseverance to get the job done.
  • Flexibility, adaptability and the ability to work under tight deadlines or changing needs.
  • Confidence and ability to work independently.
  • Exceptional client service orientation.
  • Attention to detail.
  • Collaborative, team player, able to multi-task in a virtual and matrixed team-based environment.

Applicants for employment must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

SullivanCotter is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law or marital status.

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