PRIMARY DUTIES AND RESPONSIBILITIES
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Project Management and Client Relationship Management
- Assess and advise on the design and administration of executive and employee compensation programs to achieve business goals and effectively manage the workforce.
- Oversee the analysis of executive and employee total compensation programs, including the evaluation of findings and development of recommendations.
- Evaluate and design incentive plans or alternative reward systems; identify opportunities to improve alignment and strengthen plan design.
- Provide day-to-day management of client relationships, including large, complex client relationships requiring highly-seasoned technical expertise and relationship skills:
- Be independently responsible for collaborating in the development and design of complex project management plans.
- Interact regularly with clients and assist as a client advisor, including attending project meetings, building and maintaining client relationships, and being proactive in anticipating client needs and questions.
- Make appropriate modifications and approve final comprehensive, timely, and successful project work plans and sequential steps to address client issues.
- Develop strategic plan designs and implementation strategies that address clients’ needs and provide creative solutions.
- Oversee execution and delivery of projects that meet or exceed client expectations.
- Accurately assess client needs and expectations and effectively leverage firm-wide resources and subject matter expertise to maximize client satisfaction.
- Develop and maintain strong client retention and high client satisfaction levels.
- Manage and mentor Client Delivery Team (CDT) assigned to project.
- Review budget with CDT leader, monitoring staff hours versus budget and approving client invoicing.
- Lead efforts to ensure that client work is performed consistently according to SullivanCotter’s standards, adhering to the firm’s quality assurance policies and procedures.
- Contribute to the development or quality review of firm-designated tools, processes, and methodologies to ensure greater efficiency, higher productivity, and greater project quality.
Strategic Marketing, Business Development, and Sales
Leadership
EDUCATION AND EXPERIENCE REQUIREMENTS
- Bachelor’s or Master’s degree in a related field.
- Minimum of ten (10) years’ experience in a human resources (HR) consulting firm or ten (10) years of compensation experience at the middle to senior management level.
- Seven (7) plus years of experience in selling HR consulting projects. Experience in selling consulting solutions to the not-for-profit sector is a plus.
- Demonstrated industry expertise keeping abreast of research, new regulatory developments, techniques, and innovations.
- Ability to establish new client relationships through networking, and prospecting techniques via research-based tools.
- Experience and knowledge of leveraging social media as a platform for personal and corporate brand building is a plus.
- Ability to translate complex, technical concepts into easy to understand language.
- Solid technical knowledge and experience working with Excel, Word, and PowerPoint.
- Role model problem-solving and critical-thinking skills and the ability to:
- Breakdown complex client issues into manageable parts for systematic application of tailored service offerings that collectively address the larger issue.
- Demonstrate the ability to effectively recognize links between complex industry pressures, client business influences, and regulatory environmental factors when developing strategic solutions to complex problems.
- Elicit and integrate individual client issues into the context of their total compensation strategy to determine appropriate solutions.
- Demonstrate the ability to successfully assess client risks, benefits, and parallel solutions and effectively weigh the costs, benefits, and risks for success in making decisions.
- Excellent interpersonal, coaching, writing, oral, and presentation skills are required, including the ability to:
- Foster an open and effective channel of communication with clients and across teams that facilitate rapid problem resolution and satisfaction.
- Demonstrate a strong command of business language and industry terminology; effectively review and guide the communication skills and abilities of more junior staff and speak with and influence C-level executives and senior management members.
- Serve as a role model in everyday communication and provide constructive feedback that helps other associates develop personal skills and effectiveness.
- Serve as a role model in presenting effective and best-in-class client proposals, reports, and presentations that engage the audience and result in successful projects and new clients.
- Effectively respond to matters by drawing upon industry knowledge, subject-matter expertise, client research, and skills and experiences to effectively manage audience inquiries.
- Excellent project management and organizational skills and ability to manage and execute tasks in a high-pressure environment.
- Strong attention to detail.
BEHAVIORAL ATTRIBUTES
- Self-starter with demonstrated ability to successfully manage and direct complex project deliverables in a very driven and changing organization.
- Proven ability to develop and maintain longstanding relationships with clients.
- Ability to work effectively with ambiguity.
- Flexibility, adaptability, and the ability to work under tight deadlines and changing needs.
- Ability to lead a group and exhibit successful and positive role model behaviors.
- Ability to, and interest in, developing junior staff.
- Intellectual curiosity, seeking opportunities to develop new skills.
Applicants for employment must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
SullivanCotter is an Equal Opportunity Employer.
Current Openings
Atlanta, GA
- Administrative Assistant
- Compensation Analyst – Remote/Flex
- Compensation Consulting Manager – Remote/Flex
- Consultant, Executive Benefits- Remote/Flex
- Consulting Principal, Employee Workforce – Remote/Flex
- Consulting Principal, Not-for-Profit – Remote/Flex
- Consulting Principal, Physician Workforce – Remote/Flex
- Data Governance Director – Remote/Flex
- Financial Performance Analyst – Remote/Flex
- Performance Analytics and Strategy Consultant – Remote/Flex
- Principal, Compensation – Executive Workforce – Remote/Flex
- Principal, Compensation – Physician Workforce – Remote/Flex
- Senior Compensation Analyst – Remote/Flex
- Senior Executive Compensation Consultant – Remote/Flex
- Senior Product Manager – Remote/Flex
Boston, MA
- Administrative Assistant
- Compensation Analyst – Remote/Flex
- Compensation Consulting Manager – Remote/Flex
- Consultant, Executive Benefits- Remote/Flex
- Consulting Principal, Employee Workforce – Remote/Flex
- Consulting Principal, Not-for-Profit – Remote/Flex
- Consulting Principal, Physician Workforce – Remote/Flex
- Data Governance Director – Remote/Flex
- Financial Performance Analyst – Remote/Flex
- Performance Analytics and Strategy Consultant – Remote/Flex
- Principal, Compensation – Executive Workforce – Remote/Flex
- Principal, Compensation – Physician Workforce – Remote/Flex
- Senior Compensation Analyst – Remote/Flex
- Senior Executive Compensation Consultant – Remote/Flex
- Senior Product Manager – Remote/Flex
Chicago, IL
- Administrative Assistant
- Compensation Analyst – Remote/Flex
- Compensation Consulting Manager – Remote/Flex
- Consultant, Executive Benefits- Remote/Flex
- Consulting Principal, Employee Workforce – Remote/Flex
- Consulting Principal, Not-for-Profit – Remote/Flex
- Consulting Principal, Physician Workforce – Remote/Flex
- Data Governance Director – Remote/Flex
- Financial Performance Analyst – Remote/Flex
- Performance Analytics and Strategy Consultant – Remote/Flex
- Principal, Compensation – Executive Workforce – Remote/Flex
- Principal, Compensation – Physician Workforce – Remote/Flex
- Senior Compensation Analyst – Remote/Flex
- Senior Executive Compensation Consultant – Remote/Flex
- Senior Product Manager – Remote/Flex
Denver, CO
- Administrative Assistant
- Compensation Analyst – Remote/Flex
- Compensation Consulting Manager – Remote/Flex
- Consultant, Executive Benefits- Remote/Flex
- Consulting Principal, Employee Workforce – Remote/Flex
- Consulting Principal, Not-for-Profit – Remote/Flex
- Consulting Principal, Physician Workforce – Remote/Flex
- Data Governance Director – Remote/Flex
- Principal, Compensation – Executive Workforce – Remote/Flex
- Principal, Compensation – Physician Workforce – Remote/Flex
- Senior Compensation Analyst – Remote/Flex
- Senior Executive Compensation Consultant – Remote/Flex
- Senior Product Manager – Remote/Flex
Detroit, MI
- Administrative Assistant
- Compensation Analyst – Remote/Flex
- Compensation Consulting Manager – Remote/Flex
- Consultant, Executive Benefits- Remote/Flex
- Consulting Principal, Employee Workforce – Remote/Flex
- Consulting Principal, Not-for-Profit – Remote/Flex
- Consulting Principal, Physician Workforce – Remote/Flex
- Data Governance Director – Remote/Flex
- Financial Performance Analyst – Remote/Flex
- Performance Analytics and Strategy Consultant – Remote/Flex
- Principal, Compensation – Executive Workforce – Remote/Flex
- Principal, Compensation – Physician Workforce – Remote/Flex
- Senior Compensation Analyst – Remote/Flex
- Senior Executive Compensation Consultant – Remote/Flex
- Senior Product Manager – Remote/Flex
Indianapolis, IN
- Compensation Analyst – Remote/Flex
- Compensation Consulting Manager – Remote/Flex
- Consultant, Executive Benefits- Remote/Flex
- Consulting Principal, Employee Workforce – Remote/Flex
- Consulting Principal, Not-for-Profit – Remote/Flex
- Consulting Principal, Physician Workforce – Remote/Flex
- Data Governance Director – Remote/Flex
- Financial Performance Analyst – Remote/Flex
- Performance Analytics and Strategy Consultant – Remote/Flex
- Principal, Compensation – Executive Workforce – Remote/Flex
- Principal, Compensation – Physician Workforce – Remote/Flex
- Senior Compensation Analyst – Remote/Flex
- Senior Executive Compensation Consultant – Remote/Flex
- Senior Product Manager – Remote/Flex
Minneapolis, MN
- Business Valuation Analyst – Remote/Flex
- Compensation Analyst – Remote/Flex
- Compensation Consultant, Physician Workforce – Remote/Flex
- Compensation Consulting Manager – Remote/Flex
- Consultant, Executive Benefits- Remote/Flex
- Consulting Principal, Employee Workforce – Remote/Flex
- Consulting Principal, Not-for-Profit – Remote/Flex
- Consulting Principal, Physician Workforce – Remote/Flex
- Contractor – Data Engineer – Remote/Flex
- Contractor – Product Owner – Remote/Flex
- CRM System Support Analyst III – Remote/Flex
- Data Governance Director – Remote/Flex
- Data Quality Analyst I – Remote/Flex
- Data Quality Analyst II – Remote/Flex
- Data Reporting Analyst IV – Remote/Flex
- Enterprise Account Executive – Remote/Flex
- Financial Performance Analyst – Remote/Flex
- Market Research Analyst – Remote/Flex
- Operations Specialist – Remote/Flex
- Performance Analytics and Strategy Consultant – Remote/Flex
- Principal, Compensation – Executive Workforce – Remote/Flex
- Principal, Compensation – Physician Workforce – Remote/Flex
- Senior Compensation Analyst – Remote/Flex
- Senior Digital Marketing Analyst – Remote/Flex
- Senior Engineer – Remote/Flex
- Senior Executive Compensation Consultant – Remote/Flex
- Senior Product Manager – Remote/Flex
- Senior Technology Recruiter – Remote/Flex
Paramus, NJ
- Administrative Assistant
- Compensation Analyst – Remote/Flex
- Compensation Consulting Manager – Remote/Flex
- Consultant, Executive Benefits- Remote/Flex
- Consulting Principal, Employee Workforce – Remote/Flex
- Consulting Principal, Not-for-Profit – Remote/Flex
- Consulting Principal, Physician Workforce – Remote/Flex
- Data Governance Director – Remote/Flex
- Financial Performance Analyst – Remote/Flex
- Performance Analytics and Strategy Consultant – Remote/Flex
- Principal, Compensation – Executive Workforce – Remote/Flex
- Principal, Compensation – Physician Workforce – Remote/Flex
- Senior Compensation Analyst – Remote/Flex
- Senior Executive Compensation Consultant – Remote/Flex
- Senior Product Manager – Remote/Flex
Pittsburgh, PA
- Administrative Assistant
- Compensation Analyst – Remote/Flex
- Compensation Consultant, Physician Workforce – Remote/Flex
- Compensation Consulting Manager – Remote/Flex
- Consultant, Executive Benefits- Remote/Flex
- Consulting Principal, Employee Workforce – Remote/Flex
- Consulting Principal, Not-for-Profit – Remote/Flex
- Consulting Principal, Physician Workforce – Remote/Flex
- Data Governance Director – Remote/Flex
- Financial Performance Analyst – Remote/Flex
- Performance Analytics and Strategy Consultant – Remote/Flex
- Principal, Compensation – Executive Workforce – Remote/Flex
- Principal, Compensation – Physician Workforce – Remote/Flex
- Senior Compensation Analyst – Remote/Flex
- Senior Executive Compensation Consultant – Remote/Flex
- Senior Product Manager – Remote/Flex
Remote
- Compensation Analyst – Remote/Flex
- Compensation Consultant, Not-for-Profit Practice – (Remote/Flex)
- Compensation Consulting Manager – Remote/Flex
- Consultant, Executive Benefits- Remote/Flex
- Consulting Principal, Employee Workforce – Remote/Flex
- Consulting Principal, Executive Workforce – Remote/Flex
- Consulting Principal, Not-for-Profit – Remote/Flex
- Consulting Principal, Physician Workforce – Remote/Flex
- Contractor – Data Engineer – Remote/Flex
- Contractor – Product Owner – Remote/Flex
- CRM System Support Analyst III – Remote/Flex
- Data Governance Director – Remote/Flex
- Data Reporting Analyst IV – Remote/Flex
- Financial Performance Analyst – Remote/Flex
- Market Research Analyst – Remote/Flex
- Operations Specialist – Remote/Flex
- Performance Analytics and Strategy Consultant – Remote/Flex
- Principal, Compensation – Employee Workforce (Remote)
- Principal, Compensation – Executive Workforce – Remote/Flex
- Principal, Compensation – Physician Workforce – Remote/Flex
- Senior Compensation Analyst – Not-for-Profit Practice (Remote)
- Senior Compensation Analyst – Remote/Flex
- Senior Executive Compensation Consultant – Remote/Flex
- Senior Product Manager – Remote/Flex
- Senior Technology Recruiter – Remote/Flex
San Francisco, CA
- Compensation Analyst – Remote/Flex
- Compensation Consulting Manager – Remote/Flex
- Consultant, Executive Benefits- Remote/Flex
- Consulting Principal, Employee Workforce – Remote/Flex
- Consulting Principal, Not-for-Profit – Remote/Flex
- Consulting Principal, Physician Workforce – Remote/Flex
- Data Governance Director – Remote/Flex
- Financial Performance Analyst – Remote/Flex
- Performance Analytics and Strategy Consultant – Remote/Flex
- Principal, Compensation – Executive Workforce – Remote/Flex
- Principal, Compensation – Physician Workforce – Remote/Flex
- Senior Compensation Analyst – Remote/Flex
- Senior Executive Compensation Consultant – Remote/Flex
- Senior Product Manager – Remote/Flex