The Business Systems Analyst I sits within the Technology and Research business unit within SullivanCotter and is located in the Minneapolis office. In this role, you will assist with analyzing business issues, define requirements, recommend automated system controls and protocols to solve organizational information issues and test product functionality.

  • Help to determine operational objectives, gather information and evaluate output requirements.
  • Work closely with end users to analyze, define, model and document system requirements.
  • Assist with identifying project milestones, phases, and elements, and keep team within timeline and budget.
  • Construct workflow charts and diagrams, study system capabilities, and write specifications.
  • Coordinate organizational change management framework and conduct user acceptance testing.
  • Create and edit automated system protocols by writing and updating procedures.
  • May assist with creating end-user documentation (e.g., user guides, process flow charts, training materials) and deliver training.
  • Provide client support.
  • Participate in product and report releases.
  • Position requires on call and some weekend and after-hours commitment.


  • BA or BS within a data analytics, computer programming, statistics or related field.
  • Knowledge of the health-care industry is preferred.
  • A minimum of one year experience with gathering systems’ requirements and analyzing data is necessary.
  • Solid technical knowledge and experience working with Excel, Word, PowerPoint and Outlook.
  • Strong analytical and critical thinking skills.
  • Excellent written and oral communication and interpersonal skills.


  • Ability to present ideas in a business-friendly and user-friendly language and respond to client and/or survey respondent inquiries.
  • Self-starter with demonstrated ability to successfully assist with complex project deliverables in a very driven and changing organization.
  • Demonstrated ownership of assigned tasks and dedication and perseverance to getting the job done.
  • Flexibility, adaptability and the ability to work under tight deadlines or changing needs.
  • Confidence and ability to work independently.
  • Exceptional employee service orientation.
  • Attention to detail.
  • High level of self-motivation.

Applicants for employment must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability or marital status.

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